Progressive Scale and Software Solutions · 23 Francis J. Clarke Circle, Suite 1A, Bethel, CT 06801 · support@scale.net
Progressive Scale and Software Solutions ("we," "us," "our") respects your privacy. This policy explains how we handle information in connection with our internal task and workflow notification system.
Information we collect. For authorized staff and users, we collect name, email address, and (if provided) mobile phone number, so that we can deliver operational notifications.
How we use it. We use this information solely to send notifications about tasks and workflow items assigned to or involving you, by email and — if you provide a mobile number — by text message (SMS). We do not use it for advertising.
Sharing. We do not sell or rent personal information, and we do not share it with third parties for their own marketing. We use trusted service providers only to deliver our messages — email through Postmark and SMS through Twilio — and only for that purpose. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
Retention. We keep this information while you are an authorized user and remove it upon request.
Contact. Questions about this policy: Progressive Scale and Software Solutions, 23 Francis J. Clarke Circle, Suite 1A, Bethel, CT 06801, support@scale.net.
Program. Progressive Scale and Software Solutions sends task and workflow notifications by SMS to authorized staff and users of our internal task-management system.
Consent. By providing your mobile number and opting in, you consent to receive SMS notifications about tasks assigned to or involving you.
Message frequency. Varies based on task activity.
Cost. Message and data rates may apply, according to your mobile carrier plan.
Opt-out and help. Reply STOP at any time to stop receiving messages. Reply HELP for help, or contact support@scale.net.
Liability. Mobile carriers are not liable for delayed or undelivered messages.
Progressive Scale and Software Solutions task-notification text messages are sent only to authorized staff and users of our internal task-management system. We do not collect mobile numbers from the general public, and we do not send marketing or promotional texts.
How you opt in. A user consents by providing their mobile number to Progressive Scale and Software Solutions and confirming they wish to receive task-related text notifications. At that time they are informed that: they will receive SMS about tasks assigned to or involving them; message frequency varies with task activity; message and data rates may apply; and they can reply STOP to opt out or HELP for help at any time.
Withdrawing consent. Reply STOP to any message, or contact support@scale.net.
This section covers this website, scale.net. It is separate from the internal notification system described above.
The contact form. If you fill in the enquiry form, the name, company, email address, phone number, and message you enter are emailed to us at support@scale.net so that we can reply. We use those details to answer your enquiry and to follow up about the work. We do not add you to a mailing list, and we do not sell, rent, or pass your details to anyone else. You can ask us to delete your enquiry at any time by emailing support@scale.net.
Analytics. We use Google Analytics 4 to count visits and see which pages are useful. It sets cookies in your browser and collects usage data such as the pages you view, roughly where you are in the world, and what kind of device you are on. We use it in aggregate — we are not trying to identify you, and we do not use it for advertising. You can block it with your browser's cookie settings or a tracking blocker, and the site will work exactly the same.
Things we do not do. We do not run advertising trackers, we do not sell data, and we do not require an account to read anything on this site.
Ordering. Label stock and supplies are sold through a separate online store, which handles its own checkout and payment details under its own terms.
Questions. Email support@scale.net or call 203-792-2854.
Progressive Scale